In light of the increasing prevalence of cybercrime and other internet-based crimes, State Bank of India (SBI) is considering incorporating behavioural biometrics into its next-generation cybersecurity framework.
According to Ashwini Tewari, managing director of the bank, the institution is looking into cutting-edge authentication solutions that use user behaviour patterns to enhance fraud detection and block unauthorised access.
Behavioural biometrics allows for the continuous, real-time verification of identity by analysing user-specific interaction data, such as typing speed, touchscreen usage, scrolling patterns, and device handling. In contrast to more conventional forms of authentication, this technology runs quietly in the background, providing strong protection without interfering with the user’s flow.
As the volume of digital transactions continues to grow at a rapid pace, the banking industry is moving toward security solutions driven by artificial intelligence that are both non-intrusive and AI-driven.
According to Tewari, there has been a fundamental shift in consumer behaviour, with an increasing inclination toward investment-oriented products rather than conventional savings vehicles. He pointed out that banks are going to have to meet client demand for products like mutual funds and other market-linked instruments, expanding their product offerings beyond core deposit offerings.
With the Reserve Bank of India and the Government of India keeping a close eye on the industry, he stressed that compliance requirements regarding anti-money laundering (AML) and transaction monitoring have grown much stricter.
Continuous investment in monitoring systems, risk controls, and advanced analytics is now necessary for banks to meet regulatory expectations as they operate within tighter compliance frameworks.
The sector is shifting toward proactive, technology-led risk management, which SBI is highlighting through its focus on behavioural biometrics. This shift is happening at the same time as the sector is adapting to changing customer investment preferences and stricter compliance norms.
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