By establishing the Indian Cyber Crime Coordination Centre (I4C), an attached office meant to coordinate actions against all types of cybercrime, the Ministry of Home Affairs (MHA) has considerably fortified India’s National Cybercrime Response Mechanism. The National Cyber Crime Reporting Portal (NCRP) is a component of this effort that allows individuals to report cybercrimes, with a focus on crimes perpetrated against children and women.
After its 2021 launch under I4C, the Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) has become an essential tool for combating financial cyber fraud and identifying and reporting suspicious fund transfers. More than ₹11,158 crore has been protected from more than 32.80 lakh complaints as of 30 June 2026, as per government statistics. The toll-free 1930 hotline is another option for citizens looking for quick aid.
According to official statistics, more than 1.81 million FIRs were filed as a result of more than 53.87 lakh cyber fraud allegations received by the NCRP between the fiscal years 2023-24 and 2025-26. Over 206 crore was returned to victims, and the reported fraud amount was more than 56,087 crore. Additionally, over 9,079 crore was marked as a lien. Each state and union territory’s police force is still responsible for investigating crimes, filing reports of incident, preparing charges, making arrests, and resolving complaints.
The Ministry of Home Affairs has released a detailed Standard Operating Procedure for NCRP-CFCFRMS to enhance operating efficiency. The procedure addresses several aspects such as processing complaints, coordinating with banks, resolving grievances, removing lien markings, and restoring fraudulent monies. Since April 2026, two modules have been operational: the Money Restoration Module and the Grievance Redressal Module. These modules aim to speed up the process of recovering victims’ funds and to resolve complaints about frozen bank accounts and lien markings.
Additionally, the federal government is working to improve real-time fraud protection by integrating CFCFRMS with financial institutions to block fraudulent transactions immediately through application programming interfaces. Along with the National-Digital Investigation Support Centre in New Delhi and Assam, major efforts include the Cyber Fraud Mitigation Centre (CFMC), Samanvaya Platform, Pratibimb module, Sahyog Portal, Suspect Registry, seven Joint Cyber Coordination Teams (JCCTs), and regular capacity-building programs. More than 14,064 cybercrime cases were supported by the New Delhi center up until 30 June 2026. Pratibimb helped arrest more than 29,837 people and handled 2,33,593 requests for cyber investigative assistance.
The CCPWC Scheme, which aims to prevent cyber crimes against women and children, has also received ₹132.93 crore from the government. This sum will be used to train law enforcement officials, prosecutors, and judges, as well as to hire cyber experts. More than 24,600 people have received specialised training, and 33 states and union territories have installed cyber forensic-cum-training laboratories. The most important thing to remember is that in order to better protect victims and combat cyber fraud, India is enhancing its national cybercrime response system with new technology, better institutional coordination, and better forensic capabilities.
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