Air India has solidified its commitment to a premium passenger experience by entering into a comprehensive 10-year maintenance contract with the French aerospace leader, Thales. This long-term strategic alliance, built around the “FlytCARE” service framework, is designed to ensure that the airline’s in-flight entertainment (IFE) systems remain at peak performance across its expanding fleet.
The agreement encompasses a total of 57 aircraft, including newly inducted Airbus A350s and Boeing 787-9s, as well as several existing wide-body planes currently undergoing cabin refurbishments. To guarantee maximum system uptime, Thales will provide end-to-end technical support, including hardware repairs and localized logistics, operating directly out of major hubs in Delhi and Mumbai.
Technologically, the partnership marks a milestone as Air India becomes the first carrier in the Asia-Pacific region to deploy the advanced AVANT Up system. Passengers can look forward to a significant digital upgrade featuring 4K HDR displays, dual Bluetooth connectivity for wireless headphones, and high-speed charging ports.
This collaboration is a central pillar of Air India’s transformation into a world-class global carrier. By leveraging Thales’ specialized engineering expertise, the airline aims to eliminate common technical issues and provide a reliable, luxury entertainment environment for its long-haul travelers.
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