Indian Railways protected its e-ticketing system from 60.43 billion malicious bot queries in the last half of December 2025.
Improving transparency and fairness by eliminating numerous unauthorised accounts and using Aadhaar-based OTP authentication for purchasing tatkal tickets are key steps. A Content Delivery Network (CDN), anti-bot solutions like AKAMAI, and CAPTCHA systems are some of the security advancements that have been implemented.
In order to combat distributed denial-of-service (DDoS) attacks, high-availability infrastructure uses cutting-edge security measures, including intrusion prevention systems and network firewalls.
Strong defences against cyber threats are ensured by the hosting data centre’s physical security, which is reinforced by surveillance and restricted access. Ongoing security audits and monitoring by CERT-In and other agencies further bolster these defences.
In 2025, almost 3.03 crore user accounts were deactivated due to administrative procedures. The bulk of requests, which are typically from bots, are reportedly rejected, making things easier for real users.
